Terms of service

These terms are an agreement between you and InstantTakeoff (operated by its owner) ("InstantTakeoff", "we", "us") for the instanttakeoff.ai website, the free sheet tool, the InstantTakeoff app, the API and the MCP connector (together, the "service").

1. Accepting these terms

By creating an account, buying a subscription, using the free sheet tool or calling the API, you agree to these terms and to the privacy policy. If you use the service for a company, you confirm that you can accept these terms for it, and "you" includes that company. If you do not agree, do not use the service.

2. The service

InstantTakeoff reads PDF drawing sets, counts lighting fixtures, exit signs and lighting controls by type, double-checks each sheet with a review layer, traces wiring, and helps you price the work and prepare bid summaries and proposals. We keep improving the service and may add, change or remove features. We will give reasonable notice before removing a major feature you pay for.

3. An estimating aid

Counts, wiring, prices, estimates, bid summaries and proposals produced by the service are tools to help you estimate. They can contain mistakes, and drawings can be incomplete or change. You are responsible for checking quantities, prices, scope and every document before you rely on it, submit a bid or send a proposal. Starting labor values in the app are a starting point for you to replace with your own.

4. Accounts and seats

• A seat is one named person. Each person signs in with their own account; do not share logins or seats.
• The account owner manages billing and seats, and is responsible for the people they invite and for activity under the company account.
• Keep your sign-in and API keys secure, and tell us at once at support@instanttakeoff.ai if you think someone has used them without permission.
• You must give accurate account details and be at least 18.

5. Subscriptions, billing and refunds

• Plans. Seats are billed monthly or yearly at the prices shown on the pricing page when you subscribe. Online purchases are sold through Link (a Stripe company) as reseller. Link's terms apply to the payment; these terms apply to the service.
• Renewal. Subscriptions renew automatically at the end of each billing period until canceled.
• Monthly plans. Cancel at any time. You keep access through the end of the period you paid for. We do not refund partial months.
• Annual plans. Billed upfront for the year. Cancel at any time to stop the next renewal; you keep access to the end of the paid year, and we do not give prorated refunds. If you are not satisfied, you can ask for a full refund within 30 days of your initial annual payment.
• Seats. Add seats at any time; you pay a prorated amount for the rest of the current billing period. When you remove a seat, the unused time is credited to your next invoice.
• Price changes. We give at least 30 days' notice by email before a price change, and it applies from your next renewal.
• Taxes. Prices do not include sales tax or similar taxes. Where they apply, they are added to your invoice and you pay them.
• Late payment. If a payment fails, the account keeps working for 7 days while you update your card. After that you can view and export your work, but not change it, until the balance is paid. An account that stays unpaid for 30 more days is closed.

6. Free trial project and free sheet tool

A new company account may include one free trial project, with the limits shown in the app. The free sheet tool counts one lighting plan sheet without an account, within the size, page and usage limits shown on the page; we may limit or refuse use to prevent abuse. A free-tool result and its link expire after 24 hours. If you ask for the review pass on a free sheet, we run it when we can, with no set time, and email you if it finds fixtures the quick pass missed. Free features are provided as they are, and we may change or end them.

7. Your content

• You own it. Your drawings, price lists, quotes, estimates, proposals and other content remain yours, and so do the takeoffs and documents the service produces for you.
• Permission to run the service. You give us permission to host, copy, process and display your content as needed to provide and support the service for you.
• Permission to improve the service. You also give us permission to use drawing sets uploaded to your projects, sheets uploaded to the free sheet tool, and the takeoffs made from them (including your corrections), to train, test and improve our models and the service, as described in the privacy policy. For the free sheet tool, this includes keeping a private copy of the PDF you upload after the result link expires. We do not publish your drawings or show them to other customers. This permission is part of the standard service; larger customers can agree a different arrangement in a written contract with us. Our models and improvements belong to us.
• Your rights to upload. You confirm that you have the right to upload your content and to let us use it as described here.
• Feedback. If you send us ideas or feedback, we may use them without owing you anything.

8. Acceptable use

Do not:

• upload content you have no right to use, or content that is illegal or harmful;
• upload malware, or try to break, overload, probe or bypass the security of the service;
• get around usage limits, rate limits or seat limits, or share or resell access;
• copy, scrape, reverse engineer or extract the service, its models or its data, or use the service to build a competing product;
• use the service to break the law or anyone's rights.

Applications, scripts and AI assistants you connect through the API or the MCP connector act for you, and you are responsible for what they do.

9. Suspension and ending the agreement

You can stop using the service and cancel at any time. We may suspend or close an account that breaks these terms, puts the service or other users at risk, or is not paid, and we will tell you why when we can. After an account is closed, your content is handled as described in the privacy policy. Sections 3, 5 (amounts owed), 7, 10, 11, 12 and 13 continue after the agreement ends.

10. Disclaimers

The service is provided "as is" and "as available". To the extent the law allows, we disclaim all warranties, express or implied, including fitness for a particular purpose, merchantability and non-infringement, and we do not promise that the service will be error-free or uninterrupted, or that any count, estimate or document will be complete or accurate.

11. Limitation of liability

To the extent the law allows, InstantTakeoff is not liable for lost profits, lost bids, lost data, or indirect, incidental, special, consequential or punitive damages. Our total liability for all claims about the service is limited to the amount you paid us for the service in the 12 months before the event that led to the claim, or 100 US dollars if you paid nothing.

12. Indemnity

You will defend and hold InstantTakeoff harmless from claims by others arising from your content, your use of the service in breach of these terms, or your breach of the law.

13. Governing law and disputes

These terms are governed by the laws of the State of Texas, without regard to its conflict-of-laws rules. Any dispute will be decided by the state or federal courts located in Texas, and both sides consent to their jurisdiction. Before going to court, please email us so we can try to solve the problem.

14. Changes to these terms

We may update these terms. We post the new version here with a new "Last updated" date and email account owners about significant changes before they take effect. If you keep using the service after that, the new terms apply.

15. General

If part of these terms cannot be enforced, the rest still applies. Not enforcing a right is not a waiver. You may not transfer this agreement without our consent; we may transfer it with the business. These terms, the privacy policy and any written contract you sign with us are the whole agreement about the service.

16. Contact

InstantTakeoff, support@instanttakeoff.ai.